Submitted by tommers on May 9, 2013
Just wanted to document this experience and see if anyone had similar ones. Kind of discouraging to think a major part of my 3 month old car failed, but at least it was fixed quickly. And if this is rare, I'll just count myself an outlier.
A few days ago I noticed that my MS60 hadn't charged overnight and then the next night I noticed even though I plugged it in, it wouldn't start charging. I'd press "Start charging" and get no response. I brought it to our Blink chargers at the office and had the same problem, so it was clearly the car.
I took it in today and they fixed it after a couple hours with the following notes:
"found fault in logs for master charger. replaced master charger and test charged ok with new charger."
Honestly I didn't mind the idea of taking it in since I thought I'd get a P85 loaner to play with, but I guess that's not rolled out yet (Menlo Park location), so it was a little more annoying to spend 35 minutes at Enterprise waiting for a Hyundai Sonata. At least it made me appreciate how much more enjoyable and safer it feels to be in a powerful car like the Model S.